Frequently Asked Questions

Three ways, whichever suits you:

• Message us on WhatsApp at +91 72591 30876 — we send live photos, videos, stock and price.
• Build a basket on this website, then tap Order on WhatsApp — the whole list is sent to us as one message.
• Walk into the shop — Natraj Road, Sirsi, Karnataka — 581401.

Yes. Come to the shop and hold the piece in your hand before you decide.

If you cannot come, message us on WhatsApp and we will send photos and a short video of the actual item we are packing for you.

Yes. We check the item at the shop before packing it. If the piece you picked is not available, we message you first — you can choose another one or cancel the order.

Yes. Tell us their name, address and phone number in the WhatsApp chat when you place the order.

If you want it packed for gifting, tell us on WhatsApp while ordering and we will confirm what we can do for that item.

Cash or UPI. There is no card or netbanking payment on this website — nothing is charged online at all.

You settle up the way you agree with us in the WhatsApp chat, or at the shop counter when you collect.

No. Nothing is taken from you on this website. Payment is arranged with us directly on WhatsApp — usually when the parcel reaches you, or by UPI if you would rather settle first.

For a bulk or special order, message us on WhatsApp and we will confirm what is needed for your item.

The price shown against a product is what you pay for that product. Delivery, where it applies, is quoted separately in the WhatsApp chat before you confirm — never added on quietly afterwards.

Prices can change, and if a price on the site is obviously wrong we will tell you before taking the order forward. See our Terms of Use for the full wording.

Sirsi and the nearby areas. For anywhere further, message us on WhatsApp with your pincode before you order and we will confirm whether we can send it there.

Orders are usually dispatched in 1–2 working days and reach you in 2–5 days.

If anything is going to take longer than that, we tell you on WhatsApp instead of keeping you waiting.

It depends on where you are and what you are buying, so we do not put a fixed number on the site. Send us your pincode on WhatsApp and we will tell you the exact charge before anything is packed.

Collecting from the shop on Natraj Road is always free.

Yes, and store pickup is free. Order on WhatsApp or on this site, then collect it from Natraj Road, Sirsi, Karnataka — 581401.

Message us before you start out and we will keep the piece ready at the counter.

Message us on WhatsApp with your name and order details and we will tell you the status of your parcel.

We sell branded-style fashion watches, priced roughly ₹400 to ₹3,500. They are not authorised luxury showroom pieces, and we will never tell you otherwise.

Every watch is new and checked at the shop before it goes out. If you want to know exactly what a particular piece is, message us on WhatsApp and we will tell you plainly for that item.

Where a product carries a manufacturer warranty, that warranty applies and the card or bill goes with the item. Not every product carries one.

Before you order, message us on WhatsApp and we will confirm the warranty for your specific item.

Batteries are a consumable and are not covered by any warranty. Our wall clocks run on a standard AA battery you can change yourself at home.

For a watch battery, bring the piece to the shop or message us on WhatsApp and we will confirm what can be done for your item.

Yes, quite a lot — and the shop keeps much more than the website lists:

Message us on WhatsApp for the price and availability of any of these.

Please open and check the parcel as soon as it is handed to you. If the item is damaged or is the wrong product, tell the delivery person and message us on WhatsApp with photos within 48 hours of delivery.

Damaged, defective and wrong items can be returned within 7 days of delivery, with the box and everything that came in the packet. Once we have the item back and have checked it, we replace it or refund you. The full rules, timelines and refund method are on the Returns & Refunds page.

Being honest about it: no. Our returns cover items that arrive damaged, defective or wrong — not a change of mind. Opened perfumes and attars cannot be returned at all, for hygiene reasons.

So if you are unsure about a piece, ask us for photos and a video before you order — that is the easiest way to avoid the problem. You can also read the Returns & Refunds page in full before you buy.

• WhatsApp or call +91 72591 30876
• Email mohmmedkaif92@gmail.com
• Visit us at Natraj Road, Sirsi, Karnataka — 581401

WhatsApp is the quickest way to reach us — we reply as soon as we are free at the counter. Email takes longer, so use it only for things that are not urgent.